Privacy Policy

Last Updated: July 30, 2026

Drypetual Enterprise (“Drypetual”, “we”, “our”, or “us”) respects your privacy and is dedicated to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at drypetual.com or make a purchase from our store.

1. Information We Collect

When you visit or interact with our website, we collect information in the following ways:

  • Personal Details: Name, shipping address, billing address, phone number, and email address provided during checkout or account registration.
  • Payment Data: Payment details processed securely via certified third-party payment gateways (e.g., Credit/Debit Cards, UPI, Net Banking, Paytm, Razorpay). Drypetual does not store raw credit card numbers or banking passwords.
  • Order History: Products purchased, order value, transaction timestamps, and delivery tracking status.
  • Automated Data & Cookies: IP address, browser type, device information, operating system, and website usage data collected through standard cookies and analytics tools.

2. How We Use Your Information

We utilize the collected information for legitimate business purposes, including:

  • Processing, packaging, shipping, and fulfilling your orders.
  • Sending order confirmations, invoice receipts, and real-time delivery tracking updates.
  • Providing customer care and responding to customer service inquiries.
  • Preventing fraudulent transactions and maintaining store security.
  • Sending promotional updates, special offers, and newsletter updates (only if you have opted in).

3. Information Sharing and Disclosure

We strictly value your trust. We never sell, rent, or trade your personal information to third-party marketers. We only share information with trusted third parties necessary for store operations:

  • Courier & Logistics Partners: Shipping companies (e.g., Delhivery, BlueDart, India Post) to deliver your orders to your address.
  • Payment Processors: PCI-DSS compliant payment gateways to securely process online transactions.
  • Legal Compliance: When required by applicable Indian laws, court orders, or government authorities.

4. Data Security

We implement robust administrative, technical, and physical security measures, including SSL (Secure Sockets Layer) encryption across our domain, to protect your personal information against unauthorized access, loss, or alteration.

5. Your Data Rights

You have the right to access, update, or request the deletion of your personal account details at any time by logging into your account settings or emailing our support team at sachin@drypetual.com.

6. Contact Us Regarding Privacy

If you have questions or concerns regarding this Privacy Policy, please contact us at:

Drypetual Enterprise
Flat: 203, Building No.7, B Wing, Vrundavan Complex, Devrung, Bapgaon, Kalyan Sape Road, Bhiwandi, Mumbai, MH – 421302
Email: sachin@drypetual.com